clouds clouds table pool Nanook the bear, sitting on lawn chair


Ebook: Help Desk Secrets—An Insider Guide to Running a Better Help Desk

Help Desk Secrets, ebook cover

This ebook guides the MSP owner and front-line management on best practices in developing and sustaining a world-class help desk. Follow in the footsteps of successful MSPs that have built up their team to focus on service to differentiate themselves from their competition.


  • PDF edition of the book.
  • Available to MSPs worldwide.
  • Instructions on how to claim this gift will be emailed to you on July 31.

Today’s giveaway is sponsored by: Liongard

Liongard roared into the MSP software market, defining a new segment focused on unified visibility through automated data aggregation. With automated documentation, actionable alerts, and rich reporting capabilities, Liongard unleashes MSP teams to operate at 10x, optimizing their resources and more effectively serving their clients. Known for their user-centered design and constant innovation, Liongard is setting a new precedent for MSP vendors. Their platform’s nimble implementation enables teams to integrate automated documentation into their existing workflows for faster insight across all managed systems. To learn more or to request a free demo, check out